We accept returns only if the products are unworn, show no signs of wear, and returned in their original packaging using a registered courier service.
- Items must be free of stains, makeup, deodorant, or wear.
- All returns are refunded via original mode of payment and will be processed within 14 working days depending on the issuing bank of the credit card.
- We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Damaged, defective, or incorrect items must be reported within 7 days of delivery.
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history indicative of “wardrobing;”
- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
- Potential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.
Cancelling Order: You may cancel your order within 2 hours for any reason. Your amount will be returned via original mode of payment and will be processed within 10-45 days depending on the issuing bank of the credit card.
Our Cancellation: We may cancel your order(s) if:
- You do not make any payment to us when it is due;
- You do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products; or
- You attempt to bulk or multi-order purchase of similar products.